FAQs

Yes, we offer custom furniture options. Please visit our Custom Furniture Design page for more details.

As a Canadian owned and operated business, supporting other Canadian businesses is extremely important to us! We source from Canadian vendors as much as possible and also provide imported products from trusted vendors around the world.

See our Canadian Made Collection here!

We offer a wide range of home furniture and appliances, including living room sets, dining room furniture, bedroom sets, mattresses, home office furniture, and various appliances like refrigerators, ovens, and washers. Our selection caters to different styles and budgets, ensuring something for every home. We also offer Yeti products, Big Green Egg BBQs and accessories including charcoal and seasonings to get you BBQ ready!

Yes, all regular merchandise displayed online is available for purchase in-store.

Not always. You can add products to your cart and complete your purchase, regardless of stock status. Our team will follow up with an email to confirm the timeline for out-of-stock items. For stock inquiries, email info@gphomefurniture.ca.

Yes, many of our products come with a manufacturer's warranty. Please refer to the product details for specific warranty information.

Yes, we offer assembly services for an additional fee. Please inquire at the time of purchase.

Yes, many of our products are made from sustainable materials. Look for the eco-friendly icon on our product descriptions.

We accept Visa and Mastercard online. Financing is available through ScotiaBank Scene+ Visa cards - apply for your card here.

Yes, our website uses secure encryption technology to protect your personal and payment information.

You can place an order online through our website or visit our store to make a purchase.

No, custom orders must be placed in-store with a sales professional to ensure all details are correct. Custom items cannot be exchanged, refunded, or canceled.

Yes, once your order is shipped, you will receive a tracking number to monitor its progress.

Delivery arrangements depend on factors like stock and delivery schedules. We’ll contact you to arrange delivery. For updates, email info@gphomefurniture.ca.

We typically process and ship orders the next business day, therefore we highly recommend that you review your order information before submitting your order. If your order remains unfulfilled and without a tracking number we may be able to make adjustments. 

We offer our best prices daily, with discounts only on damaged, discontinued, or clearance items.

No, discount and sale codes are only applicable for one discount per order.

When your order is ready for pick up in store, you will receive a “Ready for Pick Up” email notification.

Online - please contact us within 24 hours of placing your order to request a cancellation. If your order has already shipped and we are unable to reroute it during transit, you may be required to incur the inconvenience and cost of having to receive the item and ship it back. 

Please note - Custom and made to order items are not eligible for cancellation after 48 hours. After this window, all orders are non-refundable.

We currently ship Yeti, Decor, Care Products and other small package items across Canada & USA! 

We do not ship oversized items, such as furniture, rugs, lighting, mirror and wall decor. Those items are only available for local pick up or delivery.

High performance fabric mimics leather but is made from polyester with a polyurethane coating. It’s durable and stain-resistant, perfect for busy homes.

Pilling is common with cross-woven fabrics. It is caused by the excess fibers being pushed to the surface as they are being sat on. This is why you will most often see pilling on the seat cushions and not other parts of the sofa. Once the excess fabrics have all lifted up, the pilling will stop. You can easily remove the pills with the use of a "sweater shaver" and your fabric will look good as new.